Welcome to Teesside sexual health service

We provide free and confidential sexual health services in Teesside including information and advice on all types of contraception and STI testing and treatment. Our service is confidential, non-judgmental and for people of all ages, genders and orientations.

Everyone is welcome and you don’t need to see a GP first. You can attend one of our walk-in clinics, book an appointment online 24/7 or speak to us on 0300 3301122. Our phone line is open 24 hours a day Monday to Friday.


Services available

  • Contraception – all types
  • Screening and treatment for sexually transmitted infections (STIs)
  • Emergency contraception – emergency contraceptive pills and the emergency IUD
  • Coil and implant fitting and removal
  • Counselling and advice
  • Psycho-sexual counselling and support, including support with erectile dysfunction
  • Cervical cytology (smear tests)
  • Pregnancy testing
  • Vasectomy (following a referral from GP)
  • Support with making a referral for termination

Patients can now self refer to the Pregnancy Advisory Clinic (termination clinic) at North Tees and Hartlepool NHS Foundation Trust. Phone lines are open Monday to Friday 8am to 4pm. For the University Hospital of North Tees call 01642 62423, and for the University Hospital of Hartlepool call 01429 522751.

For smear tests and most contraception (including first and repeat prescriptions), you can also visit your GP.

Urgent help

If you have any of the following urgent symptoms, please call us ASAP or visit one of our walk in clinics: severe stomach pains with heavy bleeding (women only), severe pain in your testicles (men only), very painful blisters, very painful ulcers and/or unusual discharge from your genitals.

For an emergency or urgent help outside these hours, visit your nearest A&E which is likely to be James Cook University Hospital or North Tees and Hartlepool NHS Foundation Trust. Find your nearest urgent care service and find your nearest A&E.

Emergency contraception (emergency contraceptive pill or emergency IUD)

Emergency IUDs are the most effective form of emergency contraception and can be fitted at our sexual health clinics (please call us on 0300 3301122 or book an appointment online). Emergency contraceptive pills are available free from our sexual health clinics, some pharmacies and GP practices. Out of hours, emergency contraceptive pills are available from most NHS walk-in centres, minor injury units, and some hospital A&E departments. It is also available (at a cost) from most pharmacies.

PEPSE (anti-HIV medication)

PEPSE can stop HIV infection taking hold after the virus has entered the body. However, it is an emergency measure to be used as a last resort, for example if a condom breaks. Please call us if you think you need PEPSE on 0300 3301122. You can get this from Sexual health and HIV clinics, Accident & Emergency. Regular family doctors (GPs) don’t give PEPSE.

Rape and abuse

If you’ve been sexually assaulted, please don’t suffer alone. It’s important that you’re seen as soon as possible for physical and emotional support. You can call us straight away but we recommend you first contact your nearest Sexual Assault & Referral Centre (SARC) which is Helen Brittan House. Their helpline is run by crisis workers and is available 24 hours a day, 7 days a week on 01642 516888.

Get free testing kits and condoms

If you’re aged 13-25, you can get free condoms through our Pharmacy C Card Scheme. You only need to register once and can then use your card at any of the 90+ pharmacies offering this service across Teesside (they all display our promotional posters).

Our pharmacies will also be able to offer you additional advice and guidance, and many offer chlamydia screening kits that you can take home, complete and post off. 25 or over? You can access free condoms at any of our sexual health or contraceptive clinics each time you attend.

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